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General Conditions of Contract


The purpose of this document is to regulate the General Conditions of Contract of the services of Reservation of rooms through the website of Hotel Valencia Ferrol provided by the company Hotel Enrique I S.L. With Tax Identification Number: B15716327 and domicile at Ctra. De Catabois 390 - 15406 - Ferrol. The terms "You" and "User" are used here to refer to all individuals who for any reason access (hereinafter, the web) or use the services provided on the portal.

The use of these services will imply full and unreserved acceptance and the validity of each and every one of the General Terms and / or Conditions, which will be automatically incorporated in the contract signed with the Hotel Valencia Ferrol, without That its written transcription is necessary, included in the latest updated version of these Terms and / or General Conditions.

Availability query services:

The services of consultation of availability on the web are merely informative, and are intended solely to offer the user the possibility of checking the availability of a room in the hotel.

In no case will an agreement be considered signed between the user and the hotel, if the payment data are not entered and the transaction is confirmed.

The availability query service will be carried out through the reservation system and availability check authorized, on servers external to the Hotel Valencia Ferrol, through the redirection that will be timely announced by a message in code javascript, so you must have Of such functionality enabled in your browser.


Which will lead to the second step in which the personal and banking data of the customer must be entered for the collection of services.

Recruitment procedure: When using the service the user will receive a confirmation email which will include confirmation that his purchase order is in the process of confirmation. Once the charge corresponding to your reservation has been made, you will receive an email confirming the same, this email will serve as proof of your reservation.

Guarantee: The reservation is confirmed and guaranteed from the moment in which the credit card is validated.

Cancellations after 12:00 hours of the day prior to the client's entry into the hotel will incur a corresponding night penalty for cancellation charges.

Prices per room and night: Prices are valid only in writing and for the term indicated therein. When there are justifiable reasons, El Hotel Valencia Ferrol reserves the right to modify these rates without prior notice. The valid prices are only those that are indicated during the booking process. Prices are subject to VAT. At no time does it ensure that the prices advertised on the hotel website in the section "Reservations", are updated, are merely orientative.

The user agrees to use the services in accordance with the Law, morality, good customs and public order, as well as with the provisions of these Terms and / or General Conditions of employment. Consequently, it is obliged not to use the services, with illicit purposes or effects and / or contrary to what is established in these Terms and / or General Conditions of employment, harmful to rights and / or interests of third parties or that, in any way , Hotel Valencia Ferrol and / or its image.

The Hotel Valencia Ferrol may, for greater agility and for the benefit of users, unilaterally modify, at any time and without prior notice, the services provided, or the Operating, technical and use conditions of the services. Likewise, users, in order to improve the service and establish an optimum level of quality, the ultimate objective of Hotel Valencia Ferrol, will be able to suggest those modifications that they consider useful, contacting those responsible of the page through the Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Correct use of the contents of the Web Site by the User:

The Valencia Ferrol Hotel declares that the industrial property rights (Trademarks, Trade Names, etc.) appearing on the website are owned and / or are legitimately exploited under agreements or licenses of use, and are properly protected by the Existing Industrial Property Regulations. The User undertakes to use the website in a diligent, correct and lawful manner and, in particular, undertakes to refrain from: Removing, evading or manipulating the copyright, trademarks and other data identifying the rights of Hotel Valencia Ferrol or Its owners incorporated into the contents and / or products commercialized from the website of the Hotel Valencia Ferrol, as well as technical protection devices, fingerprints or any information mechanisms that may contain them. To use the contents and, in particular, the information of Hotel Valencia Ferrol obtained through the web to send advertising, communications for the purpose of direct sale or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people. Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless authorized by the holder of the corresponding rights or is legally permitted. In general, to use the contents of form, with ends or effects contrary to the law, to the morality and the generally accepted good customs or to the public order. The Hotel Valencia Ferrol does not grant any license or authorization of use of any kind on its industrial and intellectual property rights or on any other property or right related to its website.

Modification of the Terms and Conditions:

The Hotel Valencia Ferrol reserves the right to modify any of the parties included in the general conditions of the contract, without prior notice.

Applicable law:

These Terms and / or General Contracting Conditions are governed by Spanish Law. The Hotel Valencia Ferrol and the users, for the resolution of any controversy that may arise, with respect to its validity, execution, compliance or resolution, total or partial, are submitted, with express resignation to its own jurisdiction or any other that, in Their case, could correspond, to the jurisdiction of the Courts and Tribunals of Ferrol (La Coruña). This contract constitutes the complete and complete expression of the agreement between the Hotel Valencia Ferrol and the user, and substitutes all previous agreements, commitments, manifestations or agreements, both written and oral, that have previously existed between the two.


The Hotel Valencia Ferrol will use the Spanish language for any document and / or communication with the user, as well as in all procedures that are applicable in case of discrepancies or judicial decisions.

Contact Us

Reception: 24 hours.

Hotel Valencia Ferrol

Carretera de Catabois 390, 15406, Ferrol (A Coruña)

(+34) 981 370 352